Thank you for choosing to live with Management Services Corporation. In order to make your move as easy as possible, we have provided the following information to help you in your transition:
The keys to your apartment will be available at 12:00 Noon on the commencement date of your lease. In order to obtain keys, you will need to come to the Leasing Office, located at 780 Madison Avenue, Charlottesville, VA 22903. A Marketing Associate will assist you in completing your move-in paperwork.
Please note, the first resident to move in will receive ALL move-in information and keys for the apartment. Before you may receive your keys, the first month’s rent, security deposit, restoration fee, application fee(s), and any other balances must be paid in full. If you are unsure of what you will owe when you move in, please contact a Marketing Associate at [email protected] or (434) 227-4135.
If you are not planning to move in on the date your lease begins, your rent is still due. Rent checks may be mailed to P.O Box 5186, Charlottesville, VA 22905 or 780 Madison Avenue, Charlottesville, VA 22903. Checks should be made payable to Management Services Corporation (MSC). Please be sure to indicate your apartment address on the memo section of the check. MSC will only accept payment from persons listed on the lease or a guarantor.
In order to set up your utilities, you will need to provide the complete address for your apartment. If you are unsure of the full address, please contact a Marketing Associate at [email protected] or (434) 227-4135.
Please note, you must have the electricity, gas (where applicable), and water/sewer (where applicable) initiated in your name on or before the commencement date of your lease. Please check your lease for specific information on the required utilities for your apartment.
The phone numbers for utility service providers in the Charlottesville area are provided below:
Electricity (Dominion Virginia Power): (888) 782-0455
Telephone (CenturyLink): (434) 974-6928
Cable/Internet (Comcast): (540) 830-7323 (local contact)
Gas, Water and Sewer (where applicable):Gas (City of Charlottesville): (434) 293-9164
Water/Sewer (City of Charlottesville): (434) 970-3211
*Special note for Ash Tree, Cambridge Square, Wellington and Preston Square Residents: Your apartments are submetered for water, sewer and gas usage. A third party agent, National Water and Power (NWP), handles all billing for the usage at your apartment. Your Property Manager will automatically set you up on your move in day so there is no need for you to call them. You will receive bills directly from NWP for usage and you will pay them directly. Usage is typically billed one or two months after the actual date.