Frequently Asked Questions

Please click here for directions to our offices located in the MadHouse at 780 Madison Avenue.

Office hours at the MadHouse Leasing Center are:
Monday - Friday: 8:30 a.m. - 6:00 p.m.
Saturday: 10:00 a.m. - 4:00 p.m.
Sunday: Closed

The 2010-2011 leasing season started October 1st!!!

A contingency lease is a lease signed prior to our renewal deadline. It is dependent on the current resident's renewal of the apartment. If the current resident does not renew their lease for the following year prior to the deadline the contingency lease becomes valid. If the current resident does renew, we will try to place you into another unit that is available. This is based on a first come first serve basis.

We now accept Visa, MasterCard, and Discover. Please click here to pay online using a credit card.

There is a third-party subscriber fee of $17.95.

Due to a heavy turnover of apartments during the summer months, Lease dates cannot be changed.

Some of the properties managed by Management Services Corporation allow pets. Please check the property specific section of your Policies and Procedures Manual to see if your community allows pets. If you are interested in having a pet, please click here to fill out a webform or contact a Marketing Associate at (434) 977-8203 for additional information about completing a pet addendum, breed restrictions, and the necessary pet fees.

If you are adding or deleting someone from your lease, everyone currently on the lease or adding to the lease will need to come to the Leasing Office at the same time in order to complete the necessary paperwork. If you are not all able to sign the paperwork at the same time, Management Services Corporation will charge a fee in order to complete the name change. Please note, name changes will not be considered complete until everyone has been qualified and the addendum has been signed by an authorized agent. All residents adding on to the lease must pay an application fee.

Yes, you sign a lease where you are jointly and severally liable for all terms and conditions of this lease.

Subleases are allowed for a maximum of three months. All residents must sign the sublease agreement. There will be a $75 sublease fee as well as a $25 application fee for each subleasor. The subtenant will be qualified according to Management Services Corporation's rental criteria. The sublease will not be considered complete until the subtenant has been qualified, the addendum has been signed by all other persons on the lease and the $75 sublease fee has been paid.

For information regarding MSC's lease takeover policy, please click here to fill out a webform or call a Marketing Associate at (434) 977-8203.

Cambridge Square, Preston Square and Ashtree Apartments and Town Homes are submetered. Management Services Corporation will set up your water, sewer and gas service through Monol, a third party company. You will receive a bill directly from Minol for your utilities. You will still need to set up your electricity (required), cable (optional), Internet (optional), and phone service (optional).